Cookies Policy

Sercotel Tres Luces Hotel

This website uses own and third party cookies to provide you with a better experience and service. However, you have the option to prevent the generation of cookies and their deletion by selecting the corresponding option in your browser. In case of blocking the use of cookies in your browser it is possible that some services or functionalities of the website are not available.

What is a cookie?

Cookies are a tool used by web servers to store and retrieve information about their visitors. It is a unique identifier in the form of a text file that is sent to the user's device to record information, thus allowing the quality and security of the website to be improved. They have an expiry date from which they cease to be operational.

Use of cookies on my website

We use cookies to facilitate navigation through the website and to obtain greater efficiency and personalization of the services we offer. The cookies used are associated only with an anonymous user and his device, do not provide references that allow to obtain your personal data or include viruses in it. Neither can the cookies implanted in your device be read from other servers.

The information we analyse using cookies is the Internet Protocol (IP) address used to connect your computer to the Internet, type and version of browser, operating system and platform used for the connection and the date and time of said activity.

COOKIES EMPLOYED

Alongside the registration cookies that identify you as a registered user and indicate when you have identified yourself on the portal, we use other cookies to which you have given your consent:

Analysis cookies: These are those which, if treated correctly by us or by third parties, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by the users of the service offered. For this purpose, your browsing on our website is analysed in order to improve the products or services we offer you.

Advertising cookies: These are cookies which, whether processed by us or by third parties, allow us to manage the offer of advertising spaces on the website in the most efficient manner, adapting the content of the advertisement to the content of the service requested or to the use you make of our website. To do this, we can analyse your Internet browsing habits and we can show you advertising related to your browsing profile.

DEACTIVATION AND ELIMINATION OF COOKIES

You can disable cookies by configuring your browser to allow you to reject the setting of cookies, in whole or in part. However, if you use your browser settings to block all cookies, you may not be able to access all or part of the Site.

You can do this through your browser settings. Every browser is different, so you will probably need to check your Help menu.

Below are links to information on how you can activate your preferences in all major browsers:

Google Chrome
Mozilla Firefox
Internet Explorer
Microsoft Edge
Opera

Finally, you can go to the Your Online Choices portal where you can find useul information and set your preferences for third-party advertising cookies on a provider-by-provider basis.

You can withdraw your consent to the installation and processing of cookies at any time. Please note that withdrawal of consent may affect the functionality of the website. If you wish to contact us in this regard, please do so at reservas@hotel3luces.com

DATA PROTECTION POLICY
Treatment Manager	Data Protection Policy	Trade name: LAS TRES LUCES HOTEL SA CIF: A36681211 Address: Rua Cuba, 19 36204 E-mail: beatriz@hotel3luces.com
Purpose and Treatment	Legitimation	The processing of the data is legitimated according to the RGPD (EU) 2016/679 because they are necessary for the execution of the contractual relationship, for the formalization of the reservation of services and/or products of LAS TRES LUCES HOTEL SA. In case of authorizing LAS TRES LUCES HOTEL SA to send promotional electronic communications, the user's consent will be the basis of legitimacy. User's consent.
Purpose and Treatment	Finalities	The collection and processing of your personal data through the registration forms has the purpose of enabling the management of the commercial, accounting and administrative relationship of the customers in all matters related to the services and accommodation in our hotels. On the other hand, the user will be able to authorize LAS TRES LUCES HOTEL SA to process his data for promotional and marketing purposes, including the sending of electronic commercial communications for all the products and services offered by the hotel and the rest of the companies of the SERCOTEL GROUP.
Data storage		Your data will be kept for the duration of the administrative and/or commercial relationship of the interested party with LAS TRES LUCES HOTEL SA, plus the period foreseen by the specific legislation in which these data may be required. In the event that the user exercises his rights of deletion and opposition, his data will be blocked and subsequently destroyed in a confidential manner.
Data recipients		Data recipients are the third parties in charge of processing that provide their services to LAS TRES LUCES HOTEL SA, with whom the corresponding agreement has been signed that guarantees compliance with the RGPD and the appropriate security measures. Your data may be transferred to SAGATU ASOCIADOS COMERCIAL HOTELERA, S.L. and to the rest of the companies and hotels of the SERCOTEL GROUP for the correct provision of the services and/or products demanded. International data transfer
International data transfer		International data transfer by LAS TRES LUCES HOTEL SA
Rights		At any time you may exercise your rights of access, rectification, deletion and opposition, portability and limitation of processing, as set out in RGPD (EU) 2016/679, by going to the above address or by e-mail to beatriz@hotel3luces.com The request must specify which of these rights you are asking to be satisfied and must be accompanied by a photocopy of your ID card or equivalent identification document.
Claim possibility		When you have not obtained satisfaction in the exercise of your rights or the way in which you have exercised them you may file a complaint with the Spanish Data Protection Agency. For more information, please go to: www.agpd.eswww.agpd.es

DATA PROTECTION POLICY
Treatment Manager	Data Protection Policy	Trade name: LAS TRES LUCES HOTEL SA CIF: A36681211 Address: Rua Cuba, 19 36204 E-mail: beatriz@hotel3luces.com
Purpose and Treatment	Legitimation	The processing of the data is legitimated according to the RGPD (EU) 2016/679 because they are necessary for the execution of the contractual relationship, for the formalization of the reservation of services and/or products of LAS TRES LUCES HOTEL SA. In case of authorizing LAS TRES LUCES HOTEL SA to send promotional electronic communications, the user's consent will be the basis of legitimacy. User's consent.
Purpose and Treatment	Finalities	The collection and processing of your personal data through the registration forms has the purpose of enabling the management of the commercial, accounting and administrative relationship of the customers in all matters related to the services and accommodation in our hotels. On the other hand, the user will be able to authorize LAS TRES LUCES HOTEL SA to process his data for promotional and marketing purposes, including the sending of electronic commercial communications for all the products and services offered by the hotel and the rest of the companies of the SERCOTEL GROUP.
Data storage		Your data will be kept for the duration of the administrative and/or commercial relationship of the interested party with LAS TRES LUCES HOTEL SA, plus the period foreseen by the specific legislation in which these data may be required. In the event that the user exercises his rights of deletion and opposition, his data will be blocked and subsequently destroyed in a confidential manner.
Data recipients		Data recipients are the third parties in charge of processing that provide their services to LAS TRES LUCES HOTEL SA, with whom the corresponding agreement has been signed that guarantees compliance with the RGPD and the appropriate security measures. Your data may be transferred to SAGATU ASOCIADOS COMERCIAL HOTELERA, S.L. and to the rest of the companies and hotels of the SERCOTEL GROUP for the correct provision of the services and/or products demanded. International data transfer
International data transfer		International data transfer by LAS TRES LUCES HOTEL SA
Rights		At any time you may exercise your rights of access, rectification, deletion and opposition, portability and limitation of processing, as set out in RGPD (EU) 2016/679, by going to the above address or by e-mail to beatriz@hotel3luces.com The request must specify which of these rights you are asking to be satisfied and must be accompanied by a photocopy of your ID card or equivalent identification document.
Claim possibility		When you have not obtained satisfaction in the exercise of your rights or the way in which you have exercised them you may file a complaint with the Spanish Data Protection Agency. For more information, please go to: www.agpd.eswww.agpd.es

Privacy Policy